Frequently Asked Questions
Can I keep my existing phone numbers?
Yes. Your existing number transfers to the new system through a porting process we manage from start to finish. Clients call the same number they always have.
How do I get started?
No. All plans include a softphone app for iOS and Android. Desk phones are available as an optional add-on.
What if something breaks or stops working?
Email Support@CarrierBridgeConsulting.com and your dedicated account manager responds directly. No call center, no ticket queue.
Is there a contract?
Service runs on a 12-month initial term. Annual prepay earns a 15% discount. No surprises.
Are you truly HIPAA-compliant?
Yes. Platform-level HIPAA compliance confirmed on Professional and Advanced plans. BAA executed at no extra charge.
How is CarrierBridge different from a carrier?
We are carrier-agnostic and client-side only. We do not earn commissions from carriers. Our only incentive is to get you the right solution.